Effective Date: 1/Aug/2025
Last Updated: 3/Aug/2025
Pix ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform and services.
We collect the following types of information:
Name, email address, phone number, business name
Billing and payment information
Login credentials and user preferences
Products, orders, transactions, and customer details added by you to the platform
IP address, browser type, device type, and usage logs
Cookies and similar tracking technologies
We use your information to:
Create and manage your Pix account
Provide and improve our services
Process transactions and send billing updates
Offer customer support and respond to inquiries
Monitor system performance and detect fraud
Send updates, promotional emails (you may opt-out anytime)
We process your data based on:
Your consent
The need to fulfill a contract (e.g. your subscription)
Legal obligations (e.g. tax or regulatory compliance)
Legitimate business interests (e.g. platform improvement)
We do not sell your personal data. However, we may share it with:
Payment processors (e.g. Paystack, Flutterwave)
Service providers (e.g. cloud hosting, analytics)
Legal authorities, if required by law or court order
We retain your data only as long as necessary:
For active users: while your account is active
For legal obligations: as required by Nigerian law
You can request deletion of your account and data at any time.
Under the Nigeria Data Protection Regulation (NDPR), you have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Object to data processing
Lodge a complaint with the NITDA or your local data protection authority
Pix uses cookies to:
Keep you logged in
Save your preferences
Analyze platform usage
You can manage or disable cookies in your browser settings.
We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction — including encryption, secure servers, and access controls.
Our platform may contain links to third-party services or websites. We are not responsible for their privacy practices. Please review their policies separately.
We may update this policy from time to time. Changes will be posted here and, if significant, notified via email or platform notice.
If you have questions about this Privacy Policy or your data, please contact:
Email: hi@pix.ng
Phone: +2348107866391
Address: Block 504, Kodesho Street, Ikeja, Lagos, Nigeria]